GENERAL TERMS & CONDITIONS
AC Running and Fitness will use professional skills and knowledge to design a safe program of exercise where the client’s personal goals, fitness levels and likes and dislikes related to exercise will be taken into account. AC Running and Fitness will provide the appropriate coaching, supervision, advice and support that the client may need to help them achieve their goals. All client information will be kept strictly private and confidential. If AC Running and Fitness require further medical information from a practitioner, the client must provide such details to continue. Clients should dress and behave appropriately for the exercise session.
2. Term & Acceptance
All our services will be for the term agreed upon by the client and AC Running and Fitness.
Coaching and training fees can be paid upfront, in instalments or paid per session – this structure will be agreed prior to first. Payments can be paid by bank transfer, cash or cheque.
AC Running and Fitness adopts a flexible and honest approach to cancellations. Where possible please provide at least 24 hours notice for cancelling a session.
- Same day cancellations within 4 hours of the session will result in full payment or loss of session for block bookings.
- Same day cancellations outside 4 hours prior to session result in half payment for session or losing half a session.
- Session no shows result in full payment or loss of session.
- Weather – Cancellations due to weather are at the discretion of the Coach. Sessions will NOT be cancelled if it is simply raining for example. However, in the interest of safety for all involved, sessions can be cancelled if the weather becomes dangerous and Amber or Red weather warnings are issued. The Coach will be responsible for cancelling the session and not the Client.
- Clients get 1 ‘free’ cancellation per 6 month period. i.e you can cancel same day including within 4 hours and not pay for or lose session.
5. Late Arrivals
Session length depending on package and service and shall start at the scheduled time. Sessions will not be extended due to the lateness of Client due to interruptions caused by the client. Any Client who has not arrived within 10 minutes after the scheduled time shall be deemed to have cancelled and will be charged for that entire session.
Should a refund be required to be given to the client by AC Running and Fitness our policy is a 14-day period for return of funds or part funds should some sessions already have been used by the client. After this period, no refund can be provided even if the client has sessions outstanding. The client, however, can transfer any remaining sessions to a friend or family member.
The client must complete a Personal Information and Disclaimer form before commencing any exercise program and confirms that he/she is in good physical condition, that he/she is capable of engaging in active or passive exercise and that such exercise would not be detrimental to his/her health safety or physical comfort. AC Running and Fitness cannot be held liable in any way for undeclared or unknown medical conditions
This Liability section applies only to the extent permitted by law. AC Running and Fitness excludes all liability for death, injury or damage caused by the client carrying out exercises incorrectly, contrary to the instructions or advice of the health professional or carried out without the supervision of a AC Running and Fitness personal coach. You as the client agrees to fully release AC Running and Fitness from any and all liability, claims and / or litigation actions that buyer may have for injuries, disability, or death or other damages of any kind including but not limited to punitive damages arising out of participation in AC Running and Fitness activities including but not limited to the personal training programs and the physical activates even if caused by the negligence, international acts or omissions and / or any other type of fault of its owners, employees or other authorized agents including independent contractors. For the avoidance of doubt, AC Running and Fitness does not exclude or limit any liability for (a) personal injury (including sickness and death) where such injury results from negligence or willful default by AC Running and Fitness (As well as any of its owners, employees or independent contractors). AC Running and Fitness will do it’s best to correct errors and omissions as quickly as practicable after being notified of them but does not accept for any errors and omissions and reserve the right to change information, specifications and descriptions of listed packages and services.
11. Location & Contact
AC Running and Fitness is based in the UK, Middlewich, Cheshire. email@example.com 07785974607
AC Running and Fitness may amend these terms and conditions from time to time, and place the new version on the website and notify you of such changes either in writing or electronically. All new sessions, packages and purchases from AC Running and Fitness from the date that the amended terms are placed on our website and onwards will be governed by those new terms. These terms and conditions shall apply when you use the acrunningandfitness.com website. They shall supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) whether oral or in writing. AC Running and Fitness advises that you print off and keep safe a copy of these terms and conditions. You are advised to read (and are responsible for reading) all information on the website and contained in these terms and conditions fully. If any of these terms are held to be invalid or unenforceable, those terms will be struck out and the other terms remain. These terms and conditions are subject to the laws and exclusive jurisdiction of the United Kingdom of Great Britain and Northern Ireland.
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from our sites allow you to opt out of further mailings.
AC Running and Fitness will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organisation.